• Shipping Policy
    1. At Bodhi, we take great care in delivering your products to you, and we partner only with reputed national couriers. Shipping within India is FREE for all orders above Rs. 999. For orders below that, we charge a flat Rs. 99 shipping fee.
    2. Because each craftsman and artisan's process is unique, shipping times may vary. Look for shipping info on the product page for individual shipping times. This may vary between 3 to 45 days depending on the product.
    3. Our courier partners will be able to deliver the shipment to you between Monday through Saturday: 9am to 7pm. Working days exclude public holidays and Sundays. Delivery time is subject to factors beyond our control including unexpected travel delays from our courier partners and transporters due to weather conditions, and strikes.
    4. Address change will be accepted only if order has not been shipped. Address change is only possible if new location is within the same state.
    5. As soon as your package ships, we will email you your package tracking information.
  • Cancellation of order by customer
    1. At Bodhi, we have a ‘No Cancellation, No Refund’ policy with regard to made to order products.
    2. In case of a non-customised product, you can cancel the order within 24 hours of placing such an order. Please note that no orders can be cancelled after 24 hours of placing the orders.
    3. As part of usual business practice, if Bodhi receives the order cancellation request within 24 hours of placing the order, if the product has not been shipped to the shipping address, Bodhi shall refund the entire amount. However, if the order has already been processed and dispatched for delivery, the refund will be initiated after deducting the shipping charges applicable.
    4. As part of usual business practise, if the order has not been processed/approved by Bodhi, Bodhi reserves the right to cancel the order and refund the entire amount back to you.
    5. After the approval of refund on an order in compliance with the ‘Return Policy’ of Bodhi, Bodhi will try their best to initiate the refund within 7-10 working days. It is imperative to note that refunds may take up to a month in case of any unforeseen circumstances.